How to create canned responses (Quick responses) in Cheerio's Team Inbox?

On Cheerio, you can create canned responses in Team Inbox to quickly access long messages, Messages with buttons, Templates, Documents & Media using a shortcut set by you.

1. Accessing Canned Responses

• Open any chat in your team inbox.

• Click on the message icon on the left side of the chat window.

2. Creating a New Canned Response

• Click on the plus button to create a new canned response.

• Select the type of response you want to create from the list.

Quick Reply:

• Combine messages with quick reply buttons, documents, and media.

Template Reply:

• Create a shortcut for your templates and add variables to them.

3. Accessing and Using Canned Responses

• Use the "/" (backslash) to access all shortcuts or type the shortcut and use TAB to select.